Frequently Asked Questions
How much is shipping?
- Our standard shipping cost is 4.99 (USD).
Do you ship internationally?
- Yes, we ship internationally.
How do I track my package?
- To track your order, you need to visit our courier's website. Click HERE to track your order.
How long does it take for an order to arrive?
- Delivery can vary and take 1-4 weeks. It depends on the item and country. We offer international shipping to most locations. All packages will have tracking numbers provided.
I ordered 2+ items, but only received one... where's my order?
- Since we have an assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once… they are on their way.
RETURNS & EXCHANGES
Basic Refund Policy
- We have a full 30-day refund guarantee. If the item is defective you can send it back to us for a full refund (customer pays return shipping cost).
STILL HAVE QUESTIONS?
- Sure, no problem! Just email us at email@example.com and we'll get back to you right away.